Privacy Policy

VMW FRIENDLY MARKET (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website/app and services.

1) Information We Collect

We may collect the following information when you use our services:

Customer Name

Mobile number

Delivery address

Order details (items purchased, quantity, price)

Support messages (when you contact us)

We may also collect basic technical information such as device type, browser, and IP address to improve app performance and security.

2) How We Use Your Information

We use your information to:

Process and deliver your orders

Confirm orders and provide delivery updates

Provide customer support

Improve our services and user experience

Prevent fraud and misuse

Comply with legal requirements

3) Payments

If you choose online payment, payments are processed through trusted third-party payment gateways.

We do not store your full debit/credit card details.

4) Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary for:

Delivery services (to deliver your order)

Payment processing (online payments)

Legal compliance (if required by law)

5) Data Security

We take reasonable steps to protect your information. However, no online service is 100% secure. Please keep your account information safe.

6) Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

7) Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

8) Contact Us

If you have any questions, contact us:

Office Number: 6302379682

Email: vmwfriendlyhelpinghandsmart@gmail.com

Owner Name: BHASKARA RAO BASI (as per PAN)