Terms & Conditions

Welcome to VMW Friendly Mart. By using our app/website and placing an order, you agree to the following Terms & Conditions.

Service

VMW Friendly Mart provides online ordering for vegetables, fruits, groceries and related items. Availability of products may change based on stock.

Product Availability & Pricing

• Product prices may change based on daily market rates.

• Stock availability is subject to change without notice.

• Product images are for reference only; actual product may vary slightly.

Orders

• Once an order is placed, it will be processed based on availability.

• We reserve the right to cancel any order due to stock issues, incorrect pricing, or service limitations.

Delivery

• Delivery is available only within our service area.

• Delivery time may vary depending on traffic, weather, and order volume.

• Please ensure the correct delivery address and phone number are provided while placing the order.

Payments

• Payments can be made via available online payment methods or as per options shown in the app.

• If payment fails but money is deducted, it will be refunded as per bank/payment gateway timeline.

Returns & Refunds

• Returns/refunds will be handled as per our Return & Refund Policy.

• Perishable items like vegetables/fruits may not be eligible for return unless damaged/incorrect item delivered.

User Responsibilities

• Users must provide accurate information during registration and checkout.

• Misuse of the app, fake orders, or abusive behavior may lead to account restriction or blocking.

Account & Security

You are responsible for maintaining the confidentiality of your account and login details. Any activity done through your account will be considered your responsibility.

Privacy

Your personal information will be handled as per our Privacy Policy available in the app/website.

Changes to Terms

We may update these Terms & Conditions anytime. Continued use of the app means you accept the updated terms.

For any support or complaints, please contact us using the details available in the Contact Us section.

Thank you for choosing VMW Friendly mart!